Returns & Exchanges

At Aubergine Foods, we strive for 100% satisfaction with every gourmet purchase. Due to the perishable nature of our products, we offer replacements or refunds for items that arrive damaged or incorrect within 7 days of delivery.

Return Process

• 1.
  Inspect Your Delivery

  Upon arrival, please check your package for any signs of damage or missing items to ensure everything meets our quality standards.

• 2.
  Document Issues

  If there is a problem, take clear photographs of the product and the shipping label as these are required for our quality assurance review.

• 3.
  Contact Support

  Email our customer care team at support@auberginefoods.com with your order number and the photos of the affected items.

• 4.
  Resolution Process

  Our team will review your claim within 48 hours and coordinate a complimentary replacement shipment or a full refund to your original payment method.